We have answered some commonly asked questions below.

If you have any further enquiries please do not hesitate to contact us


How are door handles measured?

Rosette - This is the plate that the lever or knob is fixed to. The measurement shown for round rosettes is the diameter. For square or rectangular rosettes the measurement is based on length/width. Also included in our measurements is the depth (thickness) of the rosette.

Lever - The lever measurement is shown by length and also it's broadest width.

Overall Projection - This is the total distance the door handle (including the rosette) protrudes from the door.


What sets do door handles come in?

Combo - This lock set can be used for the front entry door and/or rear external doors. This consists of two pieces- one entry set and one deadbolt. This combination is keyed alike.

Entry - This lock is a one piece assembly, key to outside and a snib from the inside for quick lock action.

Passage - This lock set allows for normal passageways. Ideal for laundries, walking robes, passage ways  etc, where no privacy or lock features are required. 

Privacy - This lock set is usually a one piece set consisting of a snib or a push pin to the inside of a room, and emergency release/access point from the outside. This lock set is ideal for bathrooms, powder rooms and bedrooms where privacy is required. Some locksets require separate privacy snibs, this requires two separate holes in your door. 

Dummy - This lock set consists of half a set. The dummy piece is provided where matching cupboard handles are required to match the bedroom or passage doors.


Colours - Please note, while we aim to show the product as close to it's true colour as possible, image colouring may vary across different devices and screens.


Do you offer pick-up?

Yes we do. Pick up is available strictly by appointment only from our warehouse in Castle Hill. Monday - Friday between 10am - 3pm. Please await confirmation of availability prior to pick-up.


Do you deliver?

Yes. Deliveries will be between 9am – 4pm (Monday – Friday), for special or bulk orders please email sales@timbacorp.com.au

For further information on Shipping and Delivery please click here.

PLEASE NOTE: We may experience delays due to COVID-19 impacting shipping and production. If we anticipate a long delay for all or part of your order we will be in contact with an estimated dispatch date. If you would like to discuss the availability of products before placing your order please contact us.


To view Warranty & Maintenance information please click here.




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